March 26, 2020. By Ashley Agnew:
With the recent health and market concerns, we wanted to reach out with a brief update on tax documents, our own business continuity plan and market commentary:
Tax Document Delivery
All tax documents related to your Centerpoint investment accounts have been distributed via ShareFile secure link to you or your tax professionals on record. For your security, this link expires within one month of receipt. If perhaps you or your tax professional were unable to access the link prior to expiration, please feel free to reach out to Courtney Summa or Kevin Donohue from our office and they will happily arrange another link to be reset and resent for your convenience. With the tax deadline now extended to July 15th, we are happy to arrange a call with you and/or your CPA to discuss any tax planning that may be prudent for you given the extension.
With the recent directive causing the closure of many educational, leisure, and professional establishments, and with the proactive closing of many other venues, we wanted to make you aware that we have taken steps to ensure the continuity of our business and services while keeping our employees safe and healthy. Please rest assured that our business continuity practices and processes are secure, have been thoroughly tested, and are fully operational, thus allowing us to serve our clients in the office as well as remotely for those team members that may require off-site access for family needs. Understanding that the current landscape of uncertainty is also causing both positive and negative market volatility, our team is available during our normal hours of operation to discuss any of your questions or concerns. With financial services deemed essential business we will at this time maintain personnel in the office while many team members will be transitioning to remote access. Please note that doors to the main building will be locked, however, so please provide advanced notice if you need to come to the office for an urgent matter. We are also recommending that clients notify us if they are mailing something to the office (particularly checks) so that we know to expect it in case there are any delays with physical mail delivery.
You may have noticed an increase in our distribution of market commentary as of late. While we try to stay respectful of your inbox (we are aware that many are overflowing, especially now with remote work measures in place) we also want to be sure that you are receiving pertinent information in a timely manner, with the ability to read these at your leisure. We also post weekly to our blog page to provide information on a variety of topics surrounding the markets and financial wellbeing. That said, the market and our government’s monetary and fiscal response to this crisis is changing on a daily basis, so while we will attempt to post updates frequently, please do not hesitate to call a member of our investment team should you have a question on your portfolio or current market conditions. If you wish to have a more in-depth review of your portfolio, we are happy to offer a virtual meeting/conference call with members of our investment and advisory team. We feel fortunate to have the opportunity to continue assisting all of our valued clients without obstacles to service and communication.
We will continue monitoring the situation closely and following recommended guidance for the health, safety, and comfort of our clients and team.
Thank you as always and please know you and your families are in our thoughts.